Privacy Policy - CAEL
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Privacy Policy

At CAEL/LearningCounts, we are committed to protecting your privacy.  You can view the Education Advising site without giving us any information about yourself, but we do need information to provide services that you request and this statement of privacy explains data collection and use in those situations.  Please read the complete statement.


Collecting your Personal Information

When you choose to use Education Advising services, we will ask you for a limited amount of information that personally identifies you (your personal information) or allows CAEL staff and advisors to contact you.  The personal information we collect includes your name, email address, phone number and work location  and other information that we may need to provide you with education advising, for example, your age group, your current level of education, and your language.


Use of your Personal Information

Only CAEL staff and CAEL Education Advisors have access to the personal information you provide for Education Advising services.  Your personal information will not be shared with McDonald’s Corporation or any of its subsidiaries or affiliates.  Please note that we may provide McDonald’s Corporation and its designated agents with certain non-personally identifiable aggregated data regarding the use of advising services.


CAEL will disclose your personal information, without notice to you, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Council for Adult and Experiential Learning (CAEL); (b) protect and defend the rights or property of CAEL; and, (c) act in urgent circumstances to protect the personal safety of users of the CAEL/LearningCounts Education Advising Site.


Control of your Personal Information

When you give us personal information, CAEL/LearningCounts will not share that information with third parties without your permission.  Any individually identifiable information you provide will only be used to contact you and to provide you with the education advising services you request.


CAEL or its Education Advisors may send out periodic e-mails reminding you of appointments, informing you of technical services issues, sending you requested resource information, or providing you with service reminders or updates.  You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the services you have chosen to use.


Security of your Personal Information

CAEL takes efforts to protect the security of your personal information and honors your choices for its intended use.  We work to protect your information from loss, misuse, unauthorized access or disclosure, alteration, or destruction, however, no website, mobile application, computer system, or transmission of data over the Internet or any public network can be guaranteed to be 100% secure.


Changes to this Statement

CAEL will occasionally update this privacy statement.  When we do, we will also revise the “last updated” date at the bottom of the privacy statement.  For material changes to this Statement, CAEL will notify you by placing prominent notice on the Web site.


Contact information

CAEL welcomes your comments and questions regarding this Statement of Privacy.  Should you have questions or comments, you can contact us at [email protected] or 1-800-908-4015.


This document was last updated on December 17, 2014.